| Contact information: | Please tell us who you are and give us a way to contact you. We will not share your information. |
|---|---|
| Date Created | May 26, 2023 |
| First Name | Steve |
| Email OR Phone Number | smehl1506@aol.com |
| Zip Code (we want to match where you live with your members of Congress) | 92223 |
| Tell us a little about yourself or your loved one: | |
| Q1: What was your situation when you or your loved one first started experiencing elder abuse, neglect, and/or fraud? (What was your/their living situation like, were you/they struggling with any health issues, etc.?) | Hacked computer. Nearly cost us thousands of dollars. |
| Q2: What would you like to share about your story? | Received a pop-up notice allegedly from Apple (Apple does NOT send these) stating that my computer was hacked. The notice told me to call a rep. The rep gave his full name and false Apple ID number. (Real Apple reps don't do that). He suggested my bank account may have also been hacked. He asked me to give the toll-free bank member service number, which I did. (Golden 1 Credit Union). He said he would transfer me to a customer service rep at the bank. The person who answered was NOT a customer service rep. He told me my checking account had been hacked for more than $15,000. He said the only way to stop it was to withdraw $15,000 from my account and await further instructions. Fortunately, by that time, I got suspicious. So I visited my branch and talked to the manager. He agreed that this was a scam. I gave the names of the fraudulent agents and their phone numbers to the FTC. |
| Can our staff follow up with you about your story? | Yes |
| Are you interested in sharing your story further? (We can contact you about speaking with local media, elected officials, or recording your story for a video or podcast) | No |
| Can we use your name in telling your story? | Yes |